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KYCall AI · Voice Intelligence for Call Centers

Solventa Group — Outbound Personal Loan Sales Campaign

June 2026 · 100% audio audit of the campaign using AI transcription and analysis. Illustrative case with fictitious data for commercial demonstration purposes.

Period Jun 1–30, 2026
Calls audited 48,210
Audit coverage 100% of audio
Generated Jul 2026

Executive summary

The outbound sales campaign logged 48,210 calls over 22 business days against a base of 9,500 prospects — an average of 5.1 attempts per prospect. AI analysis across the complete audio universe shows the main constraint isn't agent technique, but two structural factors: 66% of dialed numbers never answer, and of those who do, more than half already hold a similar product or want to think it over. The campaign closed the month with 1,142 sales and a 7.0% conversion rate on effective contacts.

Fictitious case for demonstration purposes. Company names, figures, and transcripts are illustrative and do not correspond to real data from any client.

Full breakdown of the 48,210 calls

Overview of the total universe, classified by outcome

Every call from the campaign, automatically classified into one of five categories by the KYCall AI engine — the complete picture of the operation before drilling into any detail.

Distribution of the 48,210 calls

Campaign conversion funnel

Objection type and daily trend

Why the sale doesn't close, and how the operation performed day by day

KYCall AI automatically classifies the main objection detected in each call without a sale, and cross-references daily volume with the effective contact rate.

Daily volume and effective contact rate

Conversation quality

Tone, compliance, and customer sentiment indicators

Metrics derived from sentiment analysis and adherence to the sales script across 100% of calls.

Sample of analyzed calls

Illustrative cases by category

Representative examples generated by KYCall AI for each outcome type — this is the detail behind every number on the dashboard.

Conclusions and next steps

1
The main bottleneck is the base, not the agent: 66% of calls never reach contact despite repeated attempts.
2
Objection #1 is an already-installed competitor: 35% of rejections cite an existing similar product.
3
Closing technique is solid: 7.0% conversion on effective contact, with top agents exceeding 12%.
4
Segmentation opportunity: cleaning the base before dialing could raise the contact rate without more effort.
5
Script compliance at 64%: reinforce the rate and terms disclosure during the call opening.
6
Zero incidents of undue pressure: the overall campaign tone remains professional and respectful.